Monday, May 17, 2010

Strategy Spotlight: Accessible Technology

Technology is considered accessible when it can be used just as effectively by people with disabilities, including veterans and those aging into their disability, as by people without disabilities. Advances in computer technology and internet access can bring information, services, and connections not previously available, but it is important to ensure that websites, social media, software, and other technology are available for the benefit of all and that everyone can see, hear, and use them.

Deb Ruh, Founder and CEO of TecAccess, is a major supporter of the rights of people with disabilities and a leading expert in accessible technology. Ms. Ruh serves on several steering committees, is a highly sought after internal and domestic keynote speaker, has authored a number of articles for national publications, has been featured in national media campaigns, and has won numerous awards. Deb is also an active participant in Virginia’s efforts to significantly improve the employment of Virginias with disabilities. Her company, TecAccess, has also been honored with several awards, including the prestigious U.S. Department of Labor’s Presidential New Freedom Initiative Award.

- Listen to the podcast with Deb Ruh, Founder and CEO, TecAccess
- Read a transcript of the podcast
- Visit the TecAccess website for more information and accessible technology resources

Friday, May 14, 2010

About Disability Employment

This is a guest post from Robert B. Nicholas, Ph.D., Senior Visiting Fellow for Disability Research, John J. Heldrich Center for Workforce Development.

I coordinate the research agenda and provide technical assistance for the NTAR Leadership Center. My background is an almost forty year career in the planning and administration of services and supports for people with disabilities. I have been part of the transition of people with disabilities from institutions to communities. I have participated in the growth of supported employment from its infancy and provided technical assistance to an ODEP Customized Employment Grant. I continue to be inspired by the capability of people with disabilities to work and the often dramatic improvement in quality of life which results from employment.

It is from the perspective of a disability system professional that I was moved by the call to arms from my colleague and friend Lisa Stern in her January blog. In reference to disability employment services, she says “It’s not working” and concludes that we need to be exploring new approaches. I agree whole heartedly. This isn’t to say that we haven’t made fundamental progress in the employment of people with disabilities. In fact, across the nation there are rich examples of people with diverse disabilities working at skilled, complex jobs. They have shown conclusively that people with disabilities want to work when given opportunities and appropriate supports and can be a valuable resource to employers in meeting their workforce needs. Our challenge is to replicate these possibilities for the unacceptably high percentage of people with disabilities not currently included in the nation’s workforce.

The NTAR Leadership Center is pursuing important new directions in the employment of people with disabilities in response to this challenge. The Center is fostering the inclusion of people with disabilities in workforce planning and generic workforce services systems. The Center is aware that a growing number of the nation’s leading employers have recognized the “business case” for employing people with disabilities and have established disability recruitment initiatives. Accordingly, the Center is highlighting effective strategies for collaboration between the disability and generic services systems to support employers to meet their workforce needs through the recruitment and retention of employees with disabilities. The NTAR Leadership Center’s approach is consistent with the fundamental value driving change in disability systems; full inclusion of people with disabilities in our nation’s communities.

It is important to note that the NTAR Leadership Center’s efforts do not compete with other important disability employment efforts such as Customized Employment, Medicaid Infrastructure Grants, and Employment First initiatives. Indeed, effective, well coordinated disability system supports are essential to the success of employer recruitment efforts. I believe strongly, however, that progress in increasing the workforce participation rates of people with disabilities will be employer driven and based on the “business case.”

Friday, May 7, 2010

Strategy Spotlight: Using New Media to Collaborate and Build Partnerships

Social media tools are becoming ever present and proving to be an effective way to build collaborations and partnerships and disseminate research and knowledge. From Facebook and LinkedIn to Twitter, blogs, Google Buzz, and video and photo sharing platforms, limitless opportunities are available to start a conversation and engage with your audience and peers.

In a recent podcast, DiscoverAbility NJ project coordinator Michele Martin discussed lessons she’s learned from social media work and best practices for governments and nonprofits.


  • Listen to the podcast with Michele Martin, DiscoverAbility NJ Project Coordinator
  • Visit Michele's blog, “The Bamboo Project," for many more social media resources

Friday, April 30, 2010

Partner Spotlight: Karen McCulloh

Karen McCulloh is a recognized leader in the field of disability employment. As a registered nurse who found difficulty in regaining employment after her disability, she established her own consulting firm and a new field of nursing – Community Health Disability Education.

Ms. McCulloh’s drive and passion led to her position as the Executive Director of disabilityworks, an Illinois statewide initiative targeted to increasing the employment of people with disabilities and to “inspire sound employer-to-employee relationships.”

In her tremendous career, Karen has served as a Department of Labor federal appointee, as the Chair of the Disability Subcommittee of the National Job Corps Advisory Committee and on President Obama’s transition team. The NTAR Leadership Center is proud to have Karen on our Technical Assistance Advisory Panel.


- Listen to the podcast with Karen McCulloh
- Read a transcript of the podcast

Thursday, April 29, 2010

State Spotlight: District of Columbia

The District of Columbia has been working to create a strong and sustaining “Employment Alliance” to promote better employment outcomes for DC residents with disabilities. Under the leadership of Judith Heumann, the Director of the Department on Disability Services (DDS), the District has been busy bringing together leaders in workforce development, economic development, the business community, and disability organizations to establish better linkages for residents with disabilities to jobs available in the federal government, with federal contractors, and in high-growth industries in the area such as health care, hospitality, and professional services.

To this end, District officials are actively engaged in a number of initiatives, including
  1. Creating a “community of excellence in customized employment” designed to build the capacity of DC government and private provider staff to effectively use customized employment practices,
  2. Sponsoring a Project Search model for transitioning youth in partnership with the U.S. Department of Labor and, soon, other federal agencies,
  3. Enhancing collaborations with local employers through a partnership with the District of Columbia's Business Leadership Network,
  4. Strengthening its labor market "intelligence" through development of a process to better educate vocational rehabilitation counselors and others on how to access and use Labor Market Information, and
  5. Putting in place new strategies to increase the number of training and ”to work” options available to residents such as internships, through sector-based job training and/or small business development.

Listen to the audio podcast interview with Judith Heumann, Director of the District of Columbia’s Department on Disability Services

Read the transcript of the interview


View a PowerPoint presentation about Project Search, the District's school-to-career project for youth with disabilities, and a collaborative program with the U.S. Department of Labor. This program is the first of its kind in the federal government.

Friday, April 23, 2010

Life at Rutgers

This is a guest post from Junior Rutgers University Student and NTAR Leadership Center Intern Radhiya Abdul-Raheem

In this academic school year, I’ve turned over a new leaf. I’ll admit that being the youngest in my family I’ve gotten used to having my hand extended, waiting for my wants and needs to be handed to me. I could not help it. Thankfully, I wasn’t spoiled to the extent where I wouldn’t reach the point in my life where I am today.


This school year has brought a relentless characteristic out of me, the quality of leadership. From experience, I’ve learned that possessing the quality of leadership leaves me no room to be spoon-fed. I have taken on new responsibilities since the start of the fall semester. After seeing a friend of mine struggle to keep a student-run publication afloat as editor-and-chief, I decided to extend my position as photographer of the newspaper to co-editor and treasurer. I did this mostly because I hated to witness a paper with such a rich history fall below the radar. I also was faced with a dilemma on campus involving the transportation bus system. Without getting into great detail, I was put in the position where the revised bus route was hindering my wheelchair access to the bus stop across the street from my on campus apartment. I, once again, took the courage to actually project my concerns, something I usually would leave for others to do for me. After making my rights and concerns known to administrators and after getting my peers involved, I got want I wanted, which was equal access to the campus bus that is meant for the use of all Rutgers students. After reaping the fruits of my labor, I felt proud and I felt visible. For those who have been overlooked know very well how that was victorious for me. These accomplishments come at the eve of another stepping stone.

I was interested in interning at NTAR because it is dedicated to increasing the self-reliance of persons with disabilities. I was intrigued at the fact that I can take part in the self-reliance of others such as myself who may find it hard to be truly independent in an imperfect society that is not fully prepared for them. Having this position has allowed me to further exercise the leader inside of me that I have suppressed for so long (and it continues to be a work in progress). My leadership has taught me not to be afraid to make sure my voice is heard. Fittingly, this is the focus of NTAR’s mission.

Before my time at NTAR is concluded I hope to gain a ruthless drive for bettering the lives of people with disabilities.


Friday, April 16, 2010

Collaboration

This is a guest post from Elaine Katz, Vice President of Grant Programs and Special Initiatives, Kessler Foundation

Ah springtime! Its arrival heralds everything new. But the promise of renewal is quickly tempered by the realities of our “new normal”, diminished federal and state budgets for July implementation and a scarcity of private funding.

Collaborations, agreements between two or more organizations to work together, are a solution for leveraging dollars within tight budgets. The real benefit is extending public or private dollars to capitalize on economies of scale and avoiding duplication of services. Typically used in projects that are ambitious, such as those serving a large geographic area and target population, collaborations can also be effective for smaller organizations, with proper planning.

Although simple in concept, forming a successful collaboration is difficult. Making sure it works is even harder. Picking a project and writing a detailed strategic game plan can be accomplished rather competently and quickly by most organizations. Choosing partners isn’t too difficult either. Most organizations can readily select partners from a known pool of agencies. Often it’s figuring out how to work effectively together that’s the tricky part.

As a first step, it’s best to opt for a formal “MOU”, a written memo of understanding among the partners, such as the formal agreement the National Organization on Disabilities (NOD) has with the US Army for their Army Wounded Warriors (AW2) Careers Demonstration Project. Partner cash commitments, in-kind contributions, organizational responsibilities, and/or identifying sources of additional funding, are just some of the details that must be clearly delineated. All project collaborators need to determine in advance their role in project outcomes and set rules on how to deal with non-performance. In this example, NOD began with the concept of linking soldiers with significant disabilities to employment and other related services upon returning to their local communities, following medical discharge. Recognizing the value of this one-to-one approach, the US Army signed a memo of understanding with NOD, enabling NOD’s Career Specialists to partner with the army’s AW2 advocates. Using seed funding from Kessler Foundation, NOD began reaching out to national and local funding partners in Texas, Colorado and North Carolina, sites for the initial pilot projects. A partnership was also initiated with the Economic Mobility Corporation to provide data and evaluation services.

Establishing new project collaborations based on verbal commitments can also be successful, especially if partners have previously worked together. Cornell University’s Disability and Employment Institute recently joined with the New Jersey Society of Human Resource Managers (NJSHRM) to create a new collaborative model for employers and social service providers aimed at increasing employment outcomes for individuals with disabilities, with funding from Kessler Foundation. Each organization held defined roles – NJSHRM organized the workshops for its members throughout New Jersey, while Cornell staff facilitated the program and designed online tutorials. Additional community partners helped coordinate meetings for job development professionals at local social service agencies. In this case, Cornell and NJSHRM successfully educated human resource managers and non-profit professionals. On the other hand, verbal agreements are the easiest to fall apart, especially when one partner does not complete or fulfill agreed upon tasks.

As reduced public and private funding continue to affect the organizational budgets, forming collaborations can be a valuable tool. With a little creativity and careful planning, collaboration can help your organization create new programs or sustain current projects.